The survey is a way that Metz can receive formal feedback on how your daily experiences in the dining services have been. It’s important that students, faculty, and staff fill out this survey because of the variety of perspectives and experiences they provide. We were glad to see that this year’s survey received 263 answers! We Hear You! The survey showed plenty of positive feedback. When asked what you enjoy most about eating on campus, many repeated things in the survey are worth mentioning. First, many of you said that you love Garlock because of the opportunity to eat with friends and develop quality time together over food. I love that too! In fact, there are times in which I eat earlier in the day, and I still go to Garlock to meet my friends while they are having lunch or dinner. The next thing is the friendly environment and staff, especially Meg, so shout out to her for wishing everyone a happy Tuesday and to all other team members for making Garlock and Intermetzo an enjoyable and welcoming space. Many of you also mentioned that you love Garlock because it’s easy and convenient, which in my case translates as “yay, no dishes to clean!” All jokes aside, being able to serve ourselves again and having different meal options every time without the time and effort to make them is indeed very convenient, so again, thanks to the Metz team. Another convenience point that was mentioned a lot was having meal equivalency and the longer meal hours that fit most schedules, so sleep in as much as you want, Garlock will have a meal for you when you wake up. We appreciate your feedback, and we want to take into consideration some of the suggestions you made, especially the most mentioned ones. We know that it would be very convenient to have new locations with food and drink options, but we would like to remind you that there are many to-go options you can choose from already in place for those snacks in-between classes. You can indulge in Chef Fresh, and Chef Fresh At Home menu options to-go in both Garlock during Hawks and the library café: wraps, sandwiches, salads, and more. You can also purchase a green to-go box at Garlock and take a snack from the available menu options back with you. Also, remember that the Golisano Community Engagement Center, set to have its grand opening in the Fall 2022 semester, will have a new Metz location where, not only meal equiv will move to at night, but during the day will have new offerings and variety. Sadly, I will not be able to experience all the new and exciting changes that come with the new building, but I’m sure that there are a lot of plans and ideas in the process of getting ready for the inauguration, including from the Metz side of things. Regarding the concerns about variety and cycling of meals, we have circa 20 different options cycling every day, plus the salad bar. Those options include at least two protein options in each meal and vegan/vegetarian/gluten-free additions, so stay tuned to find your favorites on the menu online and when you come by for your meal. Moving Forward… To the guest who suggested paper towels next to the dish return: genius! We are going to add that this semester along with a hand sanitizer station. And to the rest of the suggestions, we are moving in the right direction to provide you with salami, carrots, celery, and hummus at the salad bar and whole wheat bagels all day. I loved the idea of students having a more hands-on approach to the menu, so every Friday, there will be a poll on Instagram asking you to choose between two items to be offered in the following week (maybe even those chicken tenders that all have been asking for?). We’re also adding a milkshake offering into rotation at the dessert station for all those who asked for the option in the survey, which you can make your own milkshake mix. For next semester, I’m excited to say that Garlock will have the smoothie bar all-day on Fridays, Saturdays, and Sundays, bringing a little extra exclusivity for the weekend. We will also have breakfast pizzas on the weekend instead of building your own, and a sundae bar for the dessert station rotation, as well as all the changes and additions that we are already putting in place this semester. Thank you! Thanks again for filling out the survey. All those changes would not be possible without you! Also, as a reminder, you can fill out Metz “Feed Us Your Thoughts” suggestion cards all year long with all your concerns, feedback, and requests. Just grab one by the Garlock loop entrance or by the Library café next to the 24h lab and pin them at the corkboard, and we will look at it!
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AuthorDaniel Wart, is a junior studying business at Roberts Wesleyan University. He is also the marketing intern for Metz Culinary Management at Roberts for the 2022-2023 academic year. Archives
November 2022
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